Terms & Conditions

By using our website, you automatically agree to the terms and conditions laid out below.

Placing an order

All of our printed products are personalised, and therefore, you will not have any right to cancel or return your order once it has been confirmed. If an order is placed incorrectly, please get in touch with us as soon as possible on 01706 390310. If your order has not been sent to print, we may be able to refund your order and allow you to re-order with the correct specification.


If you upload your own design when ordering on our website, you agree to conform with our artwork guidelines and accept full responsibility for any errors with the artwork. We will not be liable for any errors with artwork supplied by you.


All products will be delivered in accordance with our delivery policy. If artwork is not supplied at the time of ordering, and you have not opted for us to design your artwork, your order can not be processed until artwork has been submitted. All delivery times are subject to either the receipt of your print ready artwork or your approval of our design.

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